Funkcionalnosć toś togo sedła se pśez wótwardowańske źěła wobgranicujo, kótarež maju wašo dožywjenje pólěpšyś. Jolic nastawk waš problem njerozwězujo a cośo pšašanje stajiś, wobrośćo se na našo zgromoźeństwo pomocy, kótarež na to caka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomagaś.

Avatar for Username

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

Emails retrieved from the "Sent" file have had their messages deleted.

  • 1 wótegrono
  • 1 ma toś ten problem
  • 1 naglěd
  • Slědne wótegrono wót christ1

zipprint
zipprint
more options

After sending an email it is moved to the "Sent" file. When we need to refer to what message we sent and open the sent email, we find the message is missing. Only a blank field appears. This began about a month ago after several years of proper functionality. Our ISP is SuddenLink.

After sending an email it is moved to the "Sent" file. When we need to refer to what message we sent and open the sent email, we find the message is missing. Only a blank field appears. This began about a month ago after several years of proper functionality. Our ISP is SuddenLink.

Wšykne wótegrona (1)

christ1
christ1
  • Top 25 Contributor
more options
This began about a month ago after several years of proper functionality.

What is the size of the Sent file? Did you ever archive sent messages? https://support.mozilla.org/en-US/kb/archived-messages

Do you have a backup in case the missing messages cannot be recovered? http://kb.mozillazine.org/Thunderbird_:_FAQs_:_Backing_Up_and_Restoring

It's possible your mail files are corrupted.

Try to rebuild the index file of the troubled folder. Right-click the folder - Properties - Repair Folder

Note: depending on the corruption this may erase messages from the affected folder which cannot be recovered anymore. In that case you'd need to restore them from a recent backup.

Corruption is often caused by anti-virus software messing with Thunderbird mail files. It is therefore recommended to create an exception for the Thunderbird profile folder, so that the real-time scanner won't attempt to scan the profile with your mail.

For more information on the profile location see http://kb.mozillazine.org/Profile_folder_-_Thunderbird