Funkcionalnosć toś togo sedła se pśez wótwardowańske źěła wobgranicujo, kótarež maju wašo dožywjenje pólěpšyś. Jolic nastawk waš problem njerozwězujo a cośo pšašanje stajiś, wobrośćo se na našo zgromoźeństwo pomocy, kótarež na to caka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomagaś.

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Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

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Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

I was charged $10 CDN on 12/31, What for, and is this charge re-curring monthy?

  • 3 wótegrona
  • 1 ma toś ten problem
  • 5 naglědow
  • Slědne wótegrono wót philipp

TerryA
TerryA
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I received my credit card bill today and noticed a charge from Mozilla for $10 CDN. I would like to know if this amount will be billed every month, or is is an annual fee?

I received my credit card bill today and noticed a charge from Mozilla for $10 CDN. I would like to know if this amount will be billed every month, or is is an annual fee?

Wšykne wótegrona (3)

James
James
  • Moderator
  • Top 10 Contributor
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Mozilla does Not charge for any products or services including desktop Firefox for Windows, Mac OSX, and Linux from www.mozilla.org and Android Firefox on Google Play.

This may be from a random third-party websites that claims to do support on behalf of Mozilla and charges for services and you signed up to it.

the-edmeister
the-edmeister
  • Moderator
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Not a "fee". There is no "fee" to download or install Firefox - it's free! Did you make a contribution to Mozilla last month, when the promotion was running on the default home page ? As far as whether that is recurring, I believe that was an option the user could select. One time or monthly.

philipp
philipp
  • Moderator
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in case it is a credit card charge for a donation to mozilla, please get in contact with donate@mozilla.org via mail if you have questions about it...