We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Funkcionalnosć toś togo sedła se pśez wótwardowańske źěła wobgranicujo, kótarež maju wašo dožywjenje pólěpšyś. Jolic nastawk waš problem njerozwězujo a cośo pšašanje stajiś, wobrośćo se na našo zgromoźeństwo pomocy, kótarež na to caka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomagaś.

Avatar for Username

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

Can't send emails with attachments

  • 1 wótegrono
  • 1 ma toś ten problem
  • 9 naglědow
  • Slědne wótegrono wót Matt

jhtrinity
jhtrinity
more options

My client had a new computer last week. Installed thunderbird which was working fine until today. He can't send emails with attachments. It's a gmail account, which works fine in the browser and on other machines with thunderbird.On his machine it just times out

He has windows defender as his antivirus

My client had a new computer last week. Installed thunderbird which was working fine until today. He can't send emails with attachments. It's a gmail account, which works fine in the browser and on other machines with thunderbird.On his machine it just times out He has windows defender as his antivirus

Wšykne wótegrona (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

first try without windows defender, just to eliminate it.

Check the gmail setting on gmail.

Is the allow less secure apps turned on or off. Is the person using Google two factor authentication? Have they created an application password for Thunderbird if that is the case?

Almost all issues with Google are about two factor authentication and less secure application.

The next most common issue is firewall and anti virus.

The remaining one in one thousand is difficult to diagnose and usually requires a log https://wiki.mozilla.org/MailNews:Logging