Funkcionalnosć toś togo sedła se pśez wótwardowańske źěła wobgranicujo, kótarež maju wašo dožywjenje pólěpšyś. Jolic nastawk waš problem njerozwězujo a cośo pšašanje stajiś, wobrośćo se na našo zgromoźeństwo pomocy, kótarež na to caka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomagaś.

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Firefox crashes

  • 3 wótegrona
  • 1 ma toś ten problem
  • 4 naglědy
  • Slědne wótegrono wót FredMcD

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Firefox is crashing at startup with Crash ID: bp-d155ad02-5737-44e9-bb05-7f9ce2160514 I have updated Windows 7 and Firefox.

Firefox is crashing at startup with Crash ID: bp-d155ad02-5737-44e9-bb05-7f9ce2160514 I have updated Windows 7 and Firefox.

Wšykne wótegrona (3)

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Product Firefox Version 46.0.1 Build ID 20160502172042 Release Channel release OS Windows 7 OS Version 6.1.7601 Service Pack 1

Signature RtlEnterCriticalSection | PR_EnterMonitor | PR_FindSymbol | js::ctypes::Library::Declare

rooksbas.DLL = Windows

RapportGP.dll = Rapport@ Trusteer Ltd

RapportUtil.dll = Rapport

WRusr.dll = Webroot SecureAnywhere

Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation


Disable/update Rapport and Webroot


Perform a System File Check to fix corrupted system files Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833 Win XP: https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/system_file_checker.mspx?mfr=true

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

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Ran file check, no issues Updated video drivers. Still crashes.

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FredMcD said

Disable/update Rapport and Webroot