We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Funkcionalnosć toś togo sedła se pśez wótwardowańske źěła wobgranicujo, kótarež maju wašo dožywjenje pólěpšyś. Jolic nastawk waš problem njerozwězujo a cośo pšašanje stajiś, wobrośćo se na našo zgromoźeństwo pomocy, kótarež na to caka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomagaś.

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Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

Compuserve email text body disapears after being opened.

  • 1 wótegrono
  • 2 matej toś ten problem
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  • Slědne wótegrono wót FredMcD

davidboom2
davidboom2
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Over the last 3 days I have noticed that my email text body disappears after the email has been closed. When I attempt to reopen the email the heading is there but the body of the text is blank. I contacted Compuserve / AOL tech support. They had me open Compuserve in Google Chrome and it functioned okay there. So, it seems there is a problem with using my email that has developed in Mozilla Firefox.

Over the last 3 days I have noticed that my email text body disappears after the email has been closed. When I attempt to reopen the email the heading is there but the body of the text is blank. I contacted Compuserve / AOL tech support. They had me open Compuserve in Google Chrome and it functioned okay there. So, it seems there is a problem with using my email that has developed in Mozilla Firefox.

Wšykne wótegrona (1)

FredMcD
FredMcD
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Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.