Funkcionalnosć toś togo sedła se pśez wótwardowańske źěła wobgranicujo, kótarež maju wašo dožywjenje pólěpšyś. Jolic nastawk waš problem njerozwězujo a cośo pšašanje stajiś, wobrośćo se na našo zgromoźeństwo pomocy, kótarež na to caka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomagaś.

Avatar for Username

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

email account used in creating firefox sync doesn't exist anymore, i'm not allowed to use the sync without verifying the account. what do i do?

  • 3 wótegrona
  • 1 ma toś ten problem
  • 6 naglědow
  • Slědne wótegrono wót the-edmeister

azelench
azelench
more options

When sync was set up, work email was used. Now I'm required to verify when trying to log in to sync, but that email account no longer exists. How can I avoid verification or get pass it?

When sync was set up, work email was used. Now I'm required to verify when trying to log in to sync, but that email account no longer exists. How can I avoid verification or get pass it?

Wšykne wótegrona (3)

FredMcD
FredMcD
more options

Create a new sync account.

azelench
azelench Pšašaŕ
more options

I want the data contained in the old sync, not a fresh start

the-edmeister
the-edmeister
  • Moderator
more options

Sorry, there's no way around the verification getting sent to the email address of record for that Sync account.

Sync was not intended to be a "cloud" for data storage, it was made to synchronize Firefox data across multiple devices whenever Firefox is running on each of those devices. Your data would still be on another device, if you had one already connected to Sync.

And when you "add" a device to the Sync account the Sync system usually sends an email for verification purposes, especially when there is a time lag between when each "new" device is connected to the Sync service. IOW, when setting up a new Sync account and connecting multiple devices within a certain time frame, an email probably wouldn't be sent when the 2nd device is connected.

I foresaw a problem such as this when the original Weave extension was being transitioned into the built-in Sync for Firefox 4.0 back in Dec 2010. and the "username" field was eliminated in deference to using the user's email address instead. But my "warning" to Mozilla was explained away due to design parameters of the Sync service.