Funkcionalnosć toś togo sedła se pśez wótwardowańske źěła wobgranicujo, kótarež maju wašo dožywjenje pólěpšyś. Jolic nastawk waš problem njerozwězujo a cośo pšašanje stajiś, wobrośćo se na našo zgromoźeństwo pomocy, kótarež na to caka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomagaś.

Avatar for Username

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

My firefox is crashing.

  • 1 wótegrono
  • 1 ma toś ten problem
  • 3 naglědy
  • Slědne wótegrono wót FredMcD

rbhirad
rbhirad
more options

It happens after i downloaded a file which turns to be a virus, firefox got crashed and now not opening after reinstall. It opens when i start PC in safe mode. But in normal mode firefox is not opening. I had deleted all the files which got downloaded besides virus and scan the PC. All the trojan file were deleted. But still firefox is not opening. Also the crash report is failing to send the report.

It happens after i downloaded a file which turns to be a virus, firefox got crashed and now not opening after reinstall. It opens when i start PC in safe mode. But in normal mode firefox is not opening. I had deleted all the files which got downloaded besides virus and scan the PC. All the trojan file were deleted. But still firefox is not opening. Also the crash report is failing to send the report.

Wšykne wótegrona (1)

FredMcD
FredMcD
more options

You may have ad / mal-ware. Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.