Funkcionalnosć toś togo sedła se pśez wótwardowańske źěła wobgranicujo, kótarež maju wašo dožywjenje pólěpšyś. Jolic nastawk waš problem njerozwězujo a cośo pšašanje stajiś, wobrośćo se na našo zgromoźeństwo pomocy, kótarež na to caka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomagaś.

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Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

after sync in new installing windows I can't see my data and bookmark and history

  • 3 wótegrona
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  • Slědne wótegrono wót the-edmeister

121rebyc
121rebyc
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hi

I sync my book.password, history all the time with firefox . in the last windows installation I don't see any of my data. I connect correctly and just reset my password and sync with my account. I need my info . if mozilla make backup place for browser data , must user can see what data is collected and backup that data on pc and other services for time like this.

how can I access my data and why my data is disappear ?

hi I sync my book.password, history all the time with firefox . in the last windows installation I don't see any of my data. I connect correctly and just reset my password and sync with my account. I need my info . if mozilla make backup place for browser data , must user can see what data is collected and backup that data on pc and other services for time like this. how can I access my data and why my data is disappear ?

Wubrane rozwězanje

Resetting your Password will erase your Sync data. There's a warning about that which appears before you begin the Reset. see the screenshot to see that message

Toś to wótegrono w konteksće cytaś 👍 0

Wšykne wótegrona (3)

the-edmeister
the-edmeister
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Wubrane rozwězanje

Resetting your Password will erase your Sync data. There's a warning about that which appears before you begin the Reset. see the screenshot to see that message

121rebyc
121rebyc Pšašaŕ
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my password is correct and I have no choice . I forced to reset my password to login. I am before new installation going to account setting and see my password and check that. but after installation this password isn't work and I forced to change that . this mechanism is stupid way to protect data. and encrypt my data with simple login password. I lost one year browser history for simple and fucking firefox sync.

the-edmeister
the-edmeister
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The "simple login password" is used inside of Firefox to create dual kA & kB logon "keys" for the Sync server that is vastly more complicated than the user facing Password that the user creates.

https://blog.mozilla.org/warner/2014/05/23/the-new-sync-protocol/