Funkcionalnosć toś togo sedła se pśez wótwardowańske źěła wobgranicujo, kótarež maju wašo dožywjenje pólěpšyś. Jolic nastawk waš problem njerozwězujo a cośo pšašanje stajiś, wobrośćo se na našo zgromoźeństwo pomocy, kótarež na to caka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomagaś.

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Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

I can't sign in and Firefox/Mozilla can't reach me with an email???

  • 2 wótegronje
  • 12 ma toś ten problem
  • 5 naglědow
  • Slědne wótegrono wót carol.allan

carol.allan
carol.allan
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It seems that my user name (wmbp92583@gmail.com) is being accepted but by password (A48bR#9082) is not being accepted. My username (wmbp92583@gmail.com) is not a valid email any longer.

If that is the problem, please change the email (wmbp92583@gmail.com) to (carol581114@icloud.com).

(carol581114@icloud.com) is a valid email.

It seems that my user name (wmbp92583@gmail.com) is being accepted but by password (A48bR#9082) is not being accepted. My username (wmbp92583@gmail.com) is not a valid email any longer. If that is the problem, please change the email (wmbp92583@gmail.com) to (carol581114@icloud.com). (carol581114@icloud.com) is a valid email.

Wubrane rozwězanje

If you are talking about a Firefox Account for Sync or other services, you need to create a new account with that new email address. With a Firefox Account the email address is the primary identifier and the system is setup where that can't changed, currently. Some mention changing the "system" recently, but no firm information as to if or when that might happen.

Toś to wótegrono w konteksće cytaś 👍 4

Wšykne wótegrona (2)

user1378671
user1378671
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Wubrane rozwězanje

If you are talking about a Firefox Account for Sync or other services, you need to create a new account with that new email address. With a Firefox Account the email address is the primary identifier and the system is setup where that can't changed, currently. Some mention changing the "system" recently, but no firm information as to if or when that might happen.

carol.allan
carol.allan Pšašaŕ
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I have the problem solved. I am using a different username and a different password than I mentioned in my post (Carol Allan).

Actually, I would not have posted such "private" information if I knew it was going to be there for everyone to see. Because of the fact that the posting is public information, I will not be using either the username or password in any of my login information. The username and password have been "retired" and "trashed."

Thank-you, "the-edmeister-3," for your contribution to solving the problem.