We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Funkcionalnosć toś togo sedła se pśez wótwardowańske źěła wobgranicujo, kótarež maju wašo dožywjenje pólěpšyś. Jolic nastawk waš problem njerozwězujo a cośo pšašanje stajiś, wobrośćo se na našo zgromoźeństwo pomocy, kótarež na to caka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomagaś.

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Please note that newer versions of Firefox require you go through a series of steps to activate the Flash Player.

  • 2 wótegronje
  • 7 ma toś ten problem
  • 5 naglědow
  • Slědne wótegrono wót Rtippitt

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After updating Firefox to version 55, I get this message "Please note that newer versions of Firefox require you go through a series of steps to activate the Flash Player" when trying to open Cookie Jam on Facebook. I updated Adobe flash player and still get the same note. Game recommends changing to Chrome which I do not want to do. Please help. Should I uninstall Firefox update? What are the series of steps I must take that the page is suggesting?

After updating Firefox to version 55, I get this message "Please note that newer versions of Firefox require you go through a series of steps to activate the Flash Player" when trying to open Cookie Jam on Facebook. I updated Adobe flash player and still get the same note. Game recommends changing to Chrome which I do not want to do. Please help. Should I uninstall Firefox update? What are the series of steps I must take that the page is suggesting?

Wšykne wótegrona (2)

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Hi Rtippitt,

Sorry to hear you're having problems. There seems to be a problem with the cookie jam game not being coded correctly.

You can get around this by following these steps:

  1. Right click on the "please note..." message and then click This Frame > Show Only This Frame
  2. Once the page has reloaded, look for a shield icon near the top-left of the screen (it will be just to the right of the back button). If you see the shield, click it, then click Disable Tracking Protection for this Site.
  3. Nearly there! You'll see a grey box where the game should be, with a message: "This site uses a plugin which may slow Firefox". Click the grey box and then click Allow Now.
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Thanks for the assistance jayelbe. I was able to perform #1 as you stated above but there was no shield to perform the other steps. I was able to play the game after clicking on "show on the frame" though. Should I try to do anything else or should it be ok to play the game as is?

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