Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Funkcionalnosć toś togo sedła se pśez wótwardowańske źěła wobgranicujo, kótarež maju wašo dožywjenje pólěpšyś. Jolic nastawk waš problem njerozwězujo a cośo pšašanje stajiś, wobrośćo se na našo zgromoźeństwo pomocy, kótarež na to caka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomagaś.

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Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

Firefox crashes

  • 1 wótegrono
  • 1 ma toś ten problem
  • 16 naglědow
  • Slědne wótegrono wót Mr Marwan

papoon
papoon
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on windows 10. started my laptop and opened firefox without problem. then windows crashed and laptop re started after which firefox would not open. uninstalled firefox and re downloaded and installed. after when I tried to open firefox it says another version of firefox is already running. tried task manager but it said no programs running. firefox will not open at all.

on windows 10. started my laptop and opened firefox without problem. then windows crashed and laptop re started after which firefox would not open. uninstalled firefox and re downloaded and installed. after when I tried to open firefox it says another version of firefox is already running. tried task manager but it said no programs running. firefox will not open at all.

Wšykne wótegrona (1)

Mr Marwan
Mr Marwan
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(solutions) 1-Update Firefox

Every Firefox release includes a number of fixes for crashes that people have reported. Making sure you have the latest version may fix your crash.

2-Update your Internet Security software

Make sure you have the latest version of your Internet security software (including firewalls, antivirus programs, anti-spyware programs, and more).


3-Check to see if the crash happens in safe mode

If updating software didn't work or if Firefox crashes on startup, use the steps below to test whether the crash happens in Firefox Safe Mode or not and then follow the instructions in the recommended articles.

Note: You can also start Firefox in Safe Mode by holding down the shift key while starting Firefox.