Funkcionalnosć toś togo sedła se pśez wótwardowańske źěła wobgranicujo, kótarež maju wašo dožywjenje pólěpšyś. Jolic nastawk waš problem njerozwězujo a cośo pšašanje stajiś, wobrośćo se na našo zgromoźeństwo pomocy, kótarež na to caka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomagaś.

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Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

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Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

on exit from firefox I get message saying ransomeware detected

Rustyg500
Rustyg500
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Been running current version of Firefox for a week or so and today upon exiting Firefox I get a message from Acronis saying ransomware is trying to infect my system. TGhe message requested block? and restore files. ' I uninstalled Firefox and reloaded it from Mozilla.com and now Firefox will not start. ' Getting message "Windows cannot access the specified device,path, or file. You may not have appropriate permissions to access the item" ' I am using a administrative user ID as always so I am at wits end as to what to do about this. ' Any help would be appreciated.

Been running current version of Firefox for a week or so and today upon exiting Firefox I get a message from Acronis saying ransomware is trying to infect my system. TGhe message requested block? and restore files. ' I uninstalled Firefox and reloaded it from Mozilla.com and now Firefox will not start. ' Getting message "Windows cannot access the specified device,path, or file. You may not have appropriate permissions to access the item" ' I am using a administrative user ID as always so I am at wits end as to what to do about this. ' Any help would be appreciated.

Wubrane rozwězanje

I'm not familiar with Acronis security software. The first step is to make sure you are not actively being attacked. While I don't know what is best for stopping and rolling back ransomware attacks, you could try the general cleaning tools listed in our support articles: Troubleshoot Firefox issues caused by malware.

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
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Wubrane rozwězanje

I'm not familiar with Acronis security software. The first step is to make sure you are not actively being attacked. While I don't know what is best for stopping and rolling back ransomware attacks, you could try the general cleaning tools listed in our support articles: Troubleshoot Firefox issues caused by malware.