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Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

downloaded an update now you tube doesnt work it works on other browsers

  • 3 wótegrona
  • 1 ma toś ten problem
  • 1 naglěd
  • Slědne wótegrono wót Mkll

rlf1859
rlf1859
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you tube doesnt work all white screen with some outlines only cant click on anything works perfectly well in other browsers and moble devices

this happened after todays firefox update ? why is this happening and how can it be fixed

thank you

you tube doesnt work all white screen with some outlines only cant click on anything works perfectly well in other browsers and moble devices this happened after todays firefox update ? why is this happening and how can it be fixed thank you

Wšykne wótegrona (3)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Could I suggest "the usual":

If a site is generally known to work in Firefox, these are general suggestions to try when it stops working normally:

Cache and Cookies: When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Clear Firefox's Cache

See: How to clear the Firefox cache

If you have a large hard drive, this might take a few minutes. If you do not see the number going down on the page, you can reload it using Ctrl+r to check progress.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:

  • right-click (on Mac Ctrl+click) a blank area of the page and choose View Page Info > Security > "View Cookies"
  • (menu bar) Tools > Page Info > Security > "View Cookies"
  • click the padlock or "i" icon in the address bar, then the ">" button, then More Information, and finally the "View Cookies" button

In the dialog that opens, the current site should be pre-filled in the search box at the top of the dialog so you can remove that site's cookies individually.

Then try reloading the page. Does that help?

Testing in Firefox's Safe Mode: In Safe Mode, Firefox temporarily deactivates extensions, hardware acceleration, and some other advanced features to help you assess whether these are causing the problem.

If Firefox is not running: Hold down the Shift key when starting Firefox. (On Mac, hold down the option/alt key instead of the Shift key.)

If Firefox is running: You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" Help button > Restart with Add-ons Disabled
  • (menu bar) Help menu > Restart with Add-ons Disabled

and OK the restart.

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Any improvement?

rlf1859
rlf1859 Pšašaŕ
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did the above when clicking on a vid to watch or a favorite or subscription

the site goes white

Mkll
Mkll
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This is a known performance issue with the new Material Design of YouTube. In the top right corner of YouTube UI click on vertical 3-dots (left of SIGN IN). Choose to switch back to old YouTube design. Now the page should load instantly.

I believe there are elements that aren't currently supported by Firefox, so it uses a workaround to display YouTube, but this comes at the cost of performance. Placing your computer to high performance mode might help little bit if it is currently being throttled.