Funkcionalnosć toś togo sedła se pśez wótwardowańske źěła wobgranicujo, kótarež maju wašo dožywjenje pólěpšyś. Jolic nastawk waš problem njerozwězujo a cośo pšašanje stajiś, wobrośćo se na našo zgromoźeństwo pomocy, kótarež na to caka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomagaś.

Avatar for Username

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

YouTube has green vertical strip in all screens. How to fix it?

  • 4 wótegrona
  • 4 maju toś ten problem
  • 1 naglěd
  • Slědne wótegrono wót Happy112

Mixologistmike
Mixologistmike
more options

YouTube video's all have a green stripe about 1-2 inches wide from top of screen to bottom of screen, both in regular size screen and full screen. There is also a green line where the progress bar appears. This happens also to video's on news sites, PBS, etc. Any video that uses Flash player is affected. It does not happen in Microsoft Edge, nor does it happen with Silverlight video player (NetFlix) when using Firefox.

I've tried the suggested solutions including video accelerator selections, updating Flash Player, refreshing Firefox, etc. I've also searched the web for a solution, but haven't even found anyone else with this problem.

Any assistance will be appreciated, Thank you. Mike

YouTube video's all have a green stripe about 1-2 inches wide from top of screen to bottom of screen, both in regular size screen and full screen. There is also a green line where the progress bar appears. This happens also to video's on news sites, PBS, etc. Any video that uses Flash player is affected. It does not happen in Microsoft Edge, nor does it happen with Silverlight video player (NetFlix) when using Firefox. I've tried the suggested solutions including video accelerator selections, updating Flash Player, refreshing Firefox, etc. I've also searched the web for a solution, but haven't even found anyone else with this problem. Any assistance will be appreciated, Thank you. Mike
Pśipowjesone fota wobrazowki

Wubrane rozwězanje

Hi,

In case the above doesn't do the trick, would you give this a try (if you haven't already) :

Type in the address bar about:config (press Enter) (promise to be careful, if asked)

Type in the search bar and look for the preference :

media.wmf.dxva.d3d11.enabled

And set its value to false

Then close and restart Firefox in order for the change to take effect.

Any good  ?

Toś to wótegrono w konteksće cytaś 👍 1

Wšykne wótegrona (4)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Happy112
Happy112
more options

Wubrane rozwězanje

Hi,

In case the above doesn't do the trick, would you give this a try (if you haven't already) :

Type in the address bar about:config (press Enter) (promise to be careful, if asked)

Type in the search bar and look for the preference :

media.wmf.dxva.d3d11.enabled

And set its value to false

Then close and restart Firefox in order for the change to take effect.

Any good  ?

Mixologistmike
Mixologistmike Pšašaŕ
more options

Thank you very much. The solution using "media.wmf.dxva.d3d11.enabled" and changing to false seems to have worked.

Thanks again.

Happy112
Happy112
more options

Mixologistmike said

Thank you very much. The solution using "media.wmf.dxva.d3d11.enabled" and changing to false seems to have worked. Thanks again.

My pleasure - I'm glad you got things back to normal again  !