Funkcionalnosć toś togo sedła se pśez wótwardowańske źěła wobgranicujo, kótarež maju wašo dožywjenje pólěpšyś. Jolic nastawk waš problem njerozwězujo a cośo pšašanje stajiś, wobrośćo se na našo zgromoźeństwo pomocy, kótarež na to caka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomagaś.

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Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

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Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

Last week firefox lost my passwords. They reappeared at the weekend. They have again disappeared. Anyone any ideas? Firefox 60.0.1

  • 5 wótegrona
  • 1 ma toś ten problem
  • 13 naglědow
  • Slědne wótegrono wót blackriver

blackriver
blackriver
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I have checked to see if that there are both key3.db and logins.json files(which there is, and also a key4.db in the same folder as key3.db) but still no success. Strangely on starting Firefox, it does ask me for my master password, which it didn't previously, only when I first accessed a site requiring a password.

I have checked to see if that there are both key3.db and logins.json files(which there is, and also a key4.db in the same folder as key3.db) but still no success. Strangely on starting Firefox, it does ask me for my master password, which it didn't previously, only when I first accessed a site requiring a password.

Wšykne wótegrona (5)

FredMcD
FredMcD
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Separate Security Issue: Update your Flash Player or remove it using these links; http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac

Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version: Version 29.0.0.171

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

FredMcD
FredMcD
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It could be the key4.db or the logins.json file is corrupted.

You said the key3.db file is still there, yes? Rename the key4.db file to key4.db.old while Firefoxx is closed.

Is the problem still there?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Are you using Sync to sync passwords?

blackriver
blackriver Pšašaŕ
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To FredMcD Yes the key3.db file is still there. I have renamed the key4.db file to old as you suggested, booted Firefox, no difference, and it has put another key4.db file there. Thank you for trying.

blackriver
blackriver Pšašaŕ
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To cor-el. No I am not using Sync. Thank you