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Lost a subfolder of my local folders - emails are still there when I search. How to restore?

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I keep most of my emails in Local folders but one of the Subfolders has "disappeared". I can find emails when I search and it refers to the Folder I cannot see as the location. How can I restore the missing folder so it is visible? I am using Thunderbird 52.8.0 and MacOS High Sierra. Thanks

I keep most of my emails in Local folders but one of the Subfolders has "disappeared". I can find emails when I search and it refers to the Folder I cannot see as the location. How can I restore the missing folder so it is visible? I am using Thunderbird 52.8.0 and MacOS High Sierra. Thanks

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Is the missing folder in your profile name folder? Try the following: Make sure hidden files and folders are visible:

In Thunderbird

  • Help > Troubleshooting Information
  • click on 'Open folder' button

a new window opens showing contents of 'profile name' folder.

  • Exit Thunderbird now - this is important
  • click on 'Mail' folder
  • click on 'Local Folders' mail account.

mbox files will have the same name as you see in the Folder pane. mbox files contain emails, they do not have any extension. .msf files are indexing files - they do not contain emails. Sub folders are located in *.sbd folders. .sbd folders contain mbox files and index files of subfolders.

If you see the mbox file of the missing folder:

  • Leave the mbox file alone, but make a note of the 'Size'.
  • delete the *.msf file which shares the same name. This will force a new one to be created.

Go back up directory to see contents of 'profile name' folder: delete these files:

  • 'foldertree.json'
  • 'panacea.dat'

These files will be recreated.

Start Thunderbird.

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