We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Funkcionalnosć toś togo sedła se pśez wótwardowańske źěła wobgranicujo, kótarež maju wašo dožywjenje pólěpšyś. Jolic nastawk waš problem njerozwězujo a cośo pšašanje stajiś, wobrośćo se na našo zgromoźeństwo pomocy, kótarež na to caka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomagaś.

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Firefox opened in super zoom mode and i can't get it to appear as normal page (Mac)

more options

When I opened Firefox it showed the previous page in zoomed mode and I can't navigate around the page - it won't move. I wanted to uninstall and then install again but before that i wanted to back up all bookmarks but it won't allow me to do this - it just shows 1 bookmark in super zoomed mode I can see the normal toolbar but no bookmarks, or drop down menus

I rely on this and it's very important to get it running properly again.

Thanks

When I opened Firefox it showed the previous page in zoomed mode and I can't navigate around the page - it won't move. I wanted to uninstall and then install again but before that i wanted to back up all bookmarks but it won't allow me to do this - it just shows 1 bookmark in super zoomed mode I can see the normal toolbar but no bookmarks, or drop down menus I rely on this and it's very important to get it running properly again. Thanks

Wšykne wótegrona (2)

more options

https://support.mozilla.org/en-US/kb/changes-toolbars-and-window-sizes-are-not-saved You may have corrupt xulstore.json or Localstore.rdf files.

Close Firefox. Open your file browser to this hidden location:

  • Mac: *~/Library/Application Support/Firefox/Profiles
  • Linux: *~/.mozilla/firefox/Profiles
  • Windows: %AppData%\Mozilla\Firefox\Profiles
  • *C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles
  • Windows XP: C:\Documents and Settings\<user>\Application Data
    \Mozilla\Firefox\Profiles\

Search for the above files. Then rename or delete them. Restart Firefox.

more options

To reset the zoom level on a page in Firefox -- Firefox's own zoom feature -- either:

  • In the address bar, click the circle with the current zoom level (e.g., 200%) to restore it to 100%
  • press Command+0 (that's a zero)

For MacOS superzoom, I found the following suggestions on Apple's forums, but I can't test them myself:

  • Holding down ⌥ and ⌘ with the minus key did it for me.
  • press Alt (aka option), CMD and 8 simultaneously

Did any of that help?