Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Funkcionalnosć toś togo sedła se pśez wótwardowańske źěła wobgranicujo, kótarež maju wašo dožywjenje pólěpšyś. Jolic nastawk waš problem njerozwězujo a cośo pšašanje stajiś, wobrośćo se na našo zgromoźeństwo pomocy, kótarež na to caka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomagaś.

Avatar for Username

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

Email PDF attachments are received as corrupt

  • 1 wótegrono
  • 1 ma toś ten problem
  • 21 naglědow
  • Slědne wótegrono wót Edward Russo

Edward Russo
Edward Russo
more options

All of a sudden I have two issues with Thunderbird. First, when I go to my sent folder to try and open a PDF file attachment I sent someone, I get the message: Adobe Acrobat Reader could not open '[filename]-1.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded). This even happens when I try and send myself an email PDF attachment.

My second issue that has just started is when I click on the file attachment in the email. It used to be that the file would just open and now it just saves it to the desktop and I have to click on it to open it. But then that brings me to my first issue in that I can't open the file due to the previously listed error message. I'm not sure what to do or how to troubleshoot. I've downloaded the latest version of Adobe Acrobat Reader and that didn't fix the problem.

Both issues have just started within the last couple of days and out of the blue. I am using Mac OS 10.14.1. Any suggestions?

All of a sudden I have two issues with Thunderbird. First, when I go to my sent folder to try and open a PDF file attachment I sent someone, I get the message: Adobe Acrobat Reader could not open '[filename]-1.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded). This even happens when I try and send myself an email PDF attachment. My second issue that has just started is when I click on the file attachment in the email. It used to be that the file would just open and now it just saves it to the desktop and I have to click on it to open it. But then that brings me to my first issue in that I can't open the file due to the previously listed error message. I'm not sure what to do or how to troubleshoot. I've downloaded the latest version of Adobe Acrobat Reader and that didn't fix the problem. Both issues have just started within the last couple of days and out of the blue. I am using Mac OS 10.14.1. Any suggestions?

Wšykne wótegrona (1)

Edward Russo
Edward Russo Pšašaŕ
more options

I figured it out. It turns out that my antivirus software change a setting that was blocking file attachments to Thunderbird.