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Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

1Password and other addons will not download and install. What happened and how do I fix this?

  • 3 wótegrona
  • 1 ma toś ten problem
  • 2 naglěda
  • Slědne wótegrono wót philipp

noahb
noahb
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When trying to install 1Password I get a message that download file is corrupt. This is new. I have been using 1Passowrd with firefox for years. Safari works fine.

edit: removed your mail address from public display, since the only thing it will attract are spam bots. you will be notified per mail once somebody replies to the thread. (philipp)

When trying to install 1Password I get a message that download file is corrupt. This is new. I have been using 1Passowrd with firefox for years. Safari works fine. <sub>edit: removed your mail address from public display, since the only thing it will attract are spam bots. you will be notified per mail once somebody replies to the thread. (philipp)</sub>

Wót philipp změnjony

Wubrane rozwězanje

hi noah, please see the banner at the top of the support page - unfortunately there's a technical issue (an expired certificate used for addon verifications) today.

mozilla is already rolling out a hotfix for this problem, using the studies system. you can check if you have studies enabled:

  1. Go to [=] > Options > Privacy & Security.
  2. Make sure Allow Firefox to install and run studies is check marked.

if you had the preference disabled, reenable it temporarily and restart the browser. after your add-ons have been re-enabled you can disable the setting again.

Toś to wótegrono w konteksće cytaś 👍 1

Wšykne wótegrona (3)

philipp
philipp
  • Moderator
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Wubrane rozwězanje

hi noah, please see the banner at the top of the support page - unfortunately there's a technical issue (an expired certificate used for addon verifications) today.

mozilla is already rolling out a hotfix for this problem, using the studies system. you can check if you have studies enabled:

  1. Go to [=] > Options > Privacy & Security.
  2. Make sure Allow Firefox to install and run studies is check marked.

if you had the preference disabled, reenable it temporarily and restart the browser. after your add-ons have been re-enabled you can disable the setting again.

noahb
noahb Pšašaŕ
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Super support - thank you all. I am back and happy.

philipp
philipp
  • Moderator
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thank you for your kind feedback :))