Funkcionalnosć toś togo sedła se pśez wótwardowańske źěła wobgranicujo, kótarež maju wašo dožywjenje pólěpšyś. Jolic nastawk waš problem njerozwězujo a cośo pšašanje stajiś, wobrośćo se na našo zgromoźeństwo pomocy, kótarež na to caka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomagaś.

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Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

Master Password Entry screen locks me out of TBird

  • 3 wótegrona
  • 1 ma toś ten problem
  • 1 naglěd
  • Slědne wótegrono wót Matt

Peterf
Peterf
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Forgot Master Password. Master Password popup disables ALL screen activity except password entry. Not possible to reset master password by navigating to OPTIONS/SECURITY/PASSWORDS. Also not possible to exit Thunderbird via normal means (needs hard exit via Task Manager in Win10) This program behaviour is not what is described in the help literature that I have been able to find. What next (other that total uninstall) ?

Forgot Master Password. Master Password popup disables ALL screen activity except password entry. Not possible to reset master password by navigating to OPTIONS/SECURITY/PASSWORDS. Also not possible to exit Thunderbird via normal means (needs hard exit via Task Manager in Win10) This program behaviour is not what is described in the help literature that I have been able to find. What next (other that total uninstall) ?

Wubrane rozwězanje

Perfect. All good worked like a charm. Thanks for the leg up :D

Toś to wótegrono w konteksće cytaś 👍 0

Wšykne wótegrona (3)

sfhowes
sfhowes
  • Top 10 Contributor
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Open the profile folder in File Explorer, with TB closed:

C:\Users\winusername\AppData\Roaming\Thunderbird\Profiles\8charstring.default

AppData is hidden by default; show hidden items on the View tab of Explorer.

Delete key4.db,, logins.json and cert9.db (or move them to another folder). This will erase all your account passwords, but you should be able to launch TB without being asked for a master password.

http://kb.mozillazine.org/Master_password

Peterf
Peterf Pšašaŕ
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Wubrane rozwězanje

Perfect. All good worked like a charm. Thanks for the leg up :D

Matt
Matt
  • Moderator
  • Top 10 Contributor
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Just to be clear; Pressing escape removes the prompt. you might have to press it multiple times depending on how many passwords are accessed to start Thunderbird.

Or you could use a command line option to start Thunderbird in offline mode so no passwords are asked for.

https://developer.mozilla.org/en-US/docs/Mozilla/Command_Line_Options