Funkcionalnosć toś togo sedła se pśez wótwardowańske źěła wobgranicujo, kótarež maju wašo dožywjenje pólěpšyś. Jolic nastawk waš problem njerozwězujo a cośo pšašanje stajiś, wobrośćo se na našo zgromoźeństwo pomocy, kótarež na to caka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomagaś.

Avatar for Username

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

Messages going into Junk Mail folder that are not Junk.

  • 3 wótegrona
  • 1 ma toś ten problem
  • 15 naglědow
  • Slědne wótegrono wót christ1

Bill
Bill
more options

I have messages that are being put in the Junk Mail folder that are not junk mail. I don't know if Thunderbird is doing this or Specturm.

Spectrum has a "SPAM" folder which equates to the Junk Mail folder in Thunderbird. If I put an email in the Junk Mail folder and look on Spectrum it will be in the Spectrum SPAM folder. There are emails in the folder that do not have the Thunderbird Junk icon. I do not know if it is Spectrum or Thunderbird placing them in the folder. I have opened the Spectrum email on there web page, selected the emails in question, and checked the option that indicates it is not SPAM. The Spectrum application puts those emails into the Inbox.

I do not know if I need to do something in Thunderbird or Spectrum to resolve this problem. I would think that if the Thunderbird Junk icon is not associated with a message that Thunderbird is not the problem, but I don't know.

If I need to communicate with Spectrum let me know.

I have messages that are being put in the Junk Mail folder that are not junk mail. I don't know if Thunderbird is doing this or Specturm. Spectrum has a "SPAM" folder which equates to the Junk Mail folder in Thunderbird. If I put an email in the Junk Mail folder and look on Spectrum it will be in the Spectrum SPAM folder. There are emails in the folder that do not have the Thunderbird Junk icon. I do not know if it is Spectrum or Thunderbird placing them in the folder. I have opened the Spectrum email on there web page, selected the emails in question, and checked the option that indicates it is not SPAM. The Spectrum application puts those emails into the Inbox. I do not know if I need to do something in Thunderbird or Spectrum to resolve this problem. I would think that if the Thunderbird Junk icon is not associated with a message that Thunderbird is not the problem, but I don't know. If I need to communicate with Spectrum let me know.

Wubrane rozwězanje

When your problem is fixed, can you mark the topic as 'Solved' please? Thank you.

Toś to wótegrono w konteksće cytaś 👍 0

Wšykne wótegrona (3)

christ1
christ1
  • Top 25 Contributor
more options

You'll need to train the Thunderbird spam filter for it to work properly. That means to mark messages as 'Junk' which are Junk, but haven't been classified as such, and marking false positives as 'Not Junk'.

Also see http://kb.mozillazine.org/Junk_Mail_Controls

There are emails in the folder that do not have the Thunderbird Junk icon.

The Junk icon would indicate that Thunderbird has classified a message as Junk.

Bill
Bill Pšašaŕ
more options

Thanks, I did not realize I could mark a message as Not Junk. When I looked at the message the only option was Junk. After receiving your response I found Message/Mark/Not Junk. That put the message in the Inbox. I had been looking for something like that.

christ1
christ1
  • Top 25 Contributor
more options

Wubrane rozwězanje

When your problem is fixed, can you mark the topic as 'Solved' please? Thank you.