Funkcionalnosć toś togo sedła se pśez wótwardowańske źěła wobgranicujo, kótarež maju wašo dožywjenje pólěpšyś. Jolic nastawk waš problem njerozwězujo a cośo pšašanje stajiś, wobrośćo se na našo zgromoźeństwo pomocy, kótarež na to caka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomagaś.

Avatar for Username

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

The verification code is sent to my email way too slow, receiving it hours after the request

  • 1 wótegrono
  • 1 ma toś ten problem
  • 1 naglěd
  • Slědne wótegrono wót Wesley Branton

mimmonroberts
mimmonroberts
more options

I would like to confirm my Firefox account but the requested verification code comes to my email hours after the ~5 minute time allowance. The time is always expired when received, but I do eventually receive it! Could this code be sent as a text to my cell phone ? I have no problem with receiving emails on a timely basis from other sources, including verification codes. Thank you!

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

I would like to confirm my Firefox account but the requested verification code comes to my email hours after the ~5 minute time allowance. The time is always expired when received, but I do eventually receive it! Could this code be sent as a text to my cell phone ? I have no problem with receiving emails on a timely basis from other sources, including verification codes. Thank you! ''[Personal information removed by moderator. Please read [[Forum rules and guidelines]], thanks.]''

Wót Chris Ilias změnjony

Wubrane rozwězanje

There is no way to get the verification code sent to your cell phone.

As a side note, to account for delays, the verification code is actually valid for 20 minutes (even though the email says just 5).

Your email might be delayed if your email provider is putting incoming emails through a lot of filters to filter out spam. These filters can sometimes take a long time to complete (depending on the internet provider). You can try adding the accounts@firefox.com email address as a saved contact on your email website. That usually means that the email provider will send the email through fewer filters and may decrease how long it takes to get to you.

Hope this helps.

Toś to wótegrono w konteksće cytaś 👍 0

Wšykne wótegrona (1)

Wesley Branton
Wesley Branton
more options

Wubrane rozwězanje

There is no way to get the verification code sent to your cell phone.

As a side note, to account for delays, the verification code is actually valid for 20 minutes (even though the email says just 5).

Your email might be delayed if your email provider is putting incoming emails through a lot of filters to filter out spam. These filters can sometimes take a long time to complete (depending on the internet provider). You can try adding the accounts@firefox.com email address as a saved contact on your email website. That usually means that the email provider will send the email through fewer filters and may decrease how long it takes to get to you.

Hope this helps.