Funkcionalnosć toś togo sedła se pśez wótwardowańske źěła wobgranicujo, kótarež maju wašo dožywjenje pólěpšyś. Jolic nastawk waš problem njerozwězujo a cośo pšašanje stajiś, wobrośćo se na našo zgromoźeństwo pomocy, kótarež na to caka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomagaś.

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Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

Sudden Failure to Access Twitter

  • 4 wótegrona
  • 1 ma toś ten problem
  • 1 naglěd
  • Slědne wótegrono wót TCG - RJM

TCG - RJM
TCG - RJM
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Out of the blue today, I cannot access the Twitter platform from my Firefox browser. Each time I try, I get a window with this message:

"Oops.

The site at https://twitter.com/ has experienced a network protocol violation that cannot be repaired.

The page you are trying to view cannot be shown because an error in the data transmission was detected. 

   Please contact the website owners to inform them of this problem."

Firefox is my usual browser, and I've never had this problem before. I tried on Safari, and there was no problem accessing Twitter. Also, no problem on my iPhone 8 Plus.

I'm on a MacBook Pro laptop.

Thanks!

Out of the blue today, I cannot access the Twitter platform from my Firefox browser. Each time I try, I get a window with this message: "Oops. The site at https://twitter.com/ has experienced a network protocol violation that cannot be repaired. The page you are trying to view cannot be shown because an error in the data transmission was detected. Please contact the website owners to inform them of this problem." Firefox is my usual browser, and I've never had this problem before. I tried on Safari, and there was no problem accessing Twitter. Also, no problem on my iPhone 8 Plus. I'm on a MacBook Pro laptop. Thanks!

Wubrane rozwězanje

Hi there,

To fix this issue, click on the lock in the address bar, then click "Clear Cookies and Site Data..."

Hope this helps!

Toś to wótegrono w konteksće cytaś 👍 0

Wšykne wótegrona (4)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" for websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
lolrepeatlol
lolrepeatlol
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Wubrane rozwězanje

Hi there,

To fix this issue, click on the lock in the address bar, then click "Clear Cookies and Site Data..."

Hope this helps!

TCG - RJM
TCG - RJM Pšašaŕ
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Thanks very much. Tried it and had success!

TCG - RJM
TCG - RJM Pšašaŕ
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Thank you to you two responders. Problem solved!