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Funkcionalnosć toś togo sedła se pśez wótwardowańske źěła wobgranicujo, kótarež maju wašo dožywjenje pólěpšyś. Jolic nastawk waš problem njerozwězujo a cośo pšašanje stajiś, wobrośćo se na našo zgromoźeństwo pomocy, kótarež na to caka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomagaś.

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Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

Firefox crashes on startup in Windows 10

  • 2 wótegronje
  • 1 ma toś ten problem
  • 10 naglědow
  • Slědne wótegrono wót FredMcD

richard.dempsey
richard.dempsey
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I submitted a crash report: bp-28bfafdf-37b2-4a4c-b56d-19c690201216 I cannot start Firefox. It crashes with 30 seconds of attempting to open it. It crashes in safe mode, too. I refreshed Firefox. I have installed the latest Firefox (12/16/2020). I have uninstalled Flash Player. I have rebooted. I have no startup.*.cache file in my profiles directory. I have only startup_shaders. I do have two Firefox\Profiles\*.default-* directories. One was created years ago and the other was created on 10th December.

I submitted a crash report: bp-28bfafdf-37b2-4a4c-b56d-19c690201216 I cannot start Firefox. It crashes with 30 seconds of attempting to open it. It crashes in safe mode, too. I refreshed Firefox. I have installed the latest Firefox (12/16/2020). I have uninstalled Flash Player. I have rebooted. I have no startup.*.cache file in my profiles directory. I have only startup_shaders. I do have two Firefox\Profiles\*.default-* directories. One was created years ago and the other was created on 10th December.

Wubrane rozwězanje

Update McAfee. If the problem continues, disable it.

Toś to wótegrono w konteksće cytaś 👍 0

Wšykne wótegrona (2)

FredMcD
FredMcD
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Product Firefox Release Channel release Version 84.0 Build ID 20201211215739 (2020-12-11) Buildhub data OS Windows 10 OS Version 10.0.18363

bp-28bfafdf-37b2-4a4c-b56d-19c690201216 Signature: strlen | nsComponentManagerImpl::GetServiceByContractID

Uptime 1 seconds

Crash Reason EXCEPTION_ACCESS_VIOLATION_READ

EpMPApi.dll = McAfee Endpoint

fcagff64.dll = McAfee Endpoint

fcagcbh64.dll = McAfee Endpoint

fcagpph64.dll = McAfee Endpoint

FredMcD
FredMcD
more options

Wubrane rozwězanje

Update McAfee. If the problem continues, disable it.