Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Funkcionalnosć toś togo sedła se pśez wótwardowańske źěła wobgranicujo, kótarež maju wašo dožywjenje pólěpšyś. Jolic nastawk waš problem njerozwězujo a cośo pšašanje stajiś, wobrośćo se na našo zgromoźeństwo pomocy, kótarež na to caka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomagaś.

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Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

FireFox ESR updates

  • 4 wótegrona
  • 1 ma toś ten problem
  • 14 naglědow
  • Slědne wótegrono wót Mike Kaply

administrator14
administrator14
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I've noticed this on a few workstations now that, after using FireFox ESR for period of time, it will pop up a new opportunity when the browser is first opened, offering an "Fresh" new update experience to the latest version of FireFox. 

However in all cases so far when the user clicks to update, they have been updated to the rapid-release version of the program, and the "esr" portion is gone. Along with changed settings, etc. To answer what would seem obvious in every case: Automatic updating, and using a background service is already checked. The replaced browser was already on the latest release prior to the "update". How can this be changed?

Thank you.

I've noticed this on a few workstations now that, after using FireFox ESR for period of time, it will pop up a new opportunity when the browser is first opened, offering an "Fresh" new update experience to the latest version of FireFox. However in all cases so far when the user clicks to update, they have been updated to the rapid-release version of the program, and the "esr" portion is gone. Along with changed settings, etc. To answer what would seem obvious in every case: Automatic updating, and using a background service is already checked. The replaced browser was already on the latest release prior to the "update". How can this be changed? Thank you.

Wšykne wótegrona (4)

Mike Kaply
Mike Kaply
  • Moderator
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That's not good. Can you post a screenshot of that so I can investigate where it's coming from?

administrator14
administrator14 Pšašaŕ
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I will put out a memo to have the users call me when they see next next notice (preferably before they hit the update button). I will forward then. It is the same notice on the bottom of a full screen FF launch, as if you had not used the FF browser in a long time (not sure how "long" is in this case). It states that you haven't used it in a while, then asks if you would like to update to a fresh new look. You are allowed to hit the X on the right side of the popup if you don't want to. I'll send when I get notified, or if I can reproduce somehow. Thank you. Eric

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Are those users on the ESR update channel if they check this on the "Help -> Troubleshooting Information" (about:support) page ?

Mike Kaply
Mike Kaply
  • Moderator
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Were you able to catch this again?