Funkcionalnosć toś togo sedła se pśez wótwardowańske źěła wobgranicujo, kótarež maju wašo dožywjenje pólěpšyś. Jolic nastawk waš problem njerozwězujo a cośo pšašanje stajiś, wobrośćo se na našo zgromoźeństwo pomocy, kótarež na to caka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomagaś.

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Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

Linux Mint updated Firefox to 89.0.2. Lost History and Bookmarks. No Old Firefox data.

  • 3 wótegrona
  • 1 ma toś ten problem
  • 1 naglěd
  • Slědne wótegrono wót dschroed13

dschroed13
dschroed13
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Firefox was one of the system updates I installed today on my Linux Mint 19.3. I updated it and discovered all history and bookmarks are gone. I have no Old Firefox Data folder. I tried about:profiles but the only other profile is the default Linux one. I tried to Restore from Import and Backup in Manage Bookmarks for several different dates, but only get "Unable to process the backup file" error. I also tried to choose several .json files from the STG-backups-FF-8x folders in Linux Downloads directory, but it doesn't seem to do anything. I've tried using Timeshift to restore from previous system dates, but it would only create Firefox folders with the same outcomes as above. I don't really care about history, but I have a lot of bookmarks that would be very difficult to recreate.

Thanks, in advance, for any help getting my bookmarks back!

Firefox was one of the system updates I installed today on my Linux Mint 19.3. I updated it and discovered all history and bookmarks are gone. I have no Old Firefox Data folder. I tried about:profiles but the only other profile is the default Linux one. I tried to Restore from Import and Backup in Manage Bookmarks for several different dates, but only get "Unable to process the backup file" error. I also tried to choose several .json files from the STG-backups-FF-8x folders in Linux Downloads directory, but it doesn't seem to do anything. I've tried using Timeshift to restore from previous system dates, but it would only create Firefox folders with the same outcomes as above. I don't really care about history, but I have a lot of bookmarks that would be very difficult to recreate. Thanks, in advance, for any help getting my bookmarks back!

Wubrane rozwězanje

So, I continued to try previous Timeshift system recovery dates. I had to go back to a system backup from 30 days previous, and thankfully, it finally works! I was able to recover my Firefox history and bookmarks (at least from 30 days ago, which is much better than not at all)!

Toś to wótegrono w konteksće cytaś 👍 0

Wšykne wótegrona (3)

dschroed13
dschroed13 Pšašaŕ
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Wubrane rozwězanje

So, I continued to try previous Timeshift system recovery dates. I had to go back to a system backup from 30 days previous, and thankfully, it finally works! I was able to recover my Firefox history and bookmarks (at least from 30 days ago, which is much better than not at all)!

cor-el
cor-el
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Note that this "Unable to process the backup file" error is an indication that places.sqlite is corrupted. This can usually be fixed by deleting all places.sqlite files with Firefox closed to make Firefox rebuild the file from a recent JSON backup or possibly by restoring a JSON backup manually.

See also:

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

dschroed13
dschroed13 Pšašaŕ
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Thank you for your response. I will keep your information available for the next time I get these issues (hopefully, never). Meanwhile, as of now, the restore from an old backup worked!