We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Funkcionalnosć toś togo sedła se pśez wótwardowańske źěła wobgranicujo, kótarež maju wašo dožywjenje pólěpšyś. Jolic nastawk waš problem njerozwězujo a cośo pšašanje stajiś, wobrośćo se na našo zgromoźeństwo pomocy, kótarež na to caka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomagaś.

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Old devices cannot be removed from synced devices list

  • 5 wótegrona
  • 1 ma toś ten problem
  • 1 naglěd
  • Slědne wótegrono wót FredMcD

more options

On my device list I can see old PCs which don´t exist anymore, but clicking the "sign out" button doesn´t sign them out. What can I do to remove these old devices from the sync-list ?

On my device list I can see old PCs which don´t exist anymore, but clicking the "sign out" button doesn´t sign them out. What can I do to remove these old devices from the sync-list ?

Wšykne wótegrona (5)

more options

Type about:accounts<enter> in the address bar.

[v57+] https://accounts.firefox.com/settings


Is this the button that is not working?

Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

more options

Thank you very much, FredMcD. I tried all suggestions you made. Sorry to say that nothing worked.

I will try to create a new sync-account. Maybe these old entries will not be there.

more options

I have another Firefox-account, created a few years ago. Login worked and when logging an old entry out, Firefox sent an code to my e-mail. With this code the entry got deleted. But not the other old entries. Now it is the same problem as before. Nothing is deleted anymore.

Now I will create a new account.

more options

It is not possible to create a new account. I am giving up now.

more options

I called for more help.