Funkcionalnosć toś togo sedła se pśez wótwardowańske źěła wobgranicujo, kótarež maju wašo dožywjenje pólěpšyś. Jolic nastawk waš problem njerozwězujo a cośo pšašanje stajiś, wobrośćo se na našo zgromoźeństwo pomocy, kótarež na to caka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomagaś.

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Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

Primary password reset

  • 3 wótegrona
  • 1 ma toś ten problem
  • 1 naglěd
  • Slědne wótegrono wót cor-el

Marion
Marion
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Hello! I forgot my primary password. Is there any way for me to reset it so I don't lose the password I have saved throughout the years? Thanks

Hello! I forgot my primary password. Is there any way for me to reset it so I don't lose the password I have saved throughout the years? Thanks

Wšykne wótegrona (3)

Paul
Paul
  • Top 25 Contributor
  • Moderator
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Hi

I recommend that you follow this support article:

https://support.mozilla.org/en-US/kb/reset-your-primary-password-if-youve-forgotten-it

FredMcD
FredMcD
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In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Note that you lose all passwords stored in logins.json if you reset the Primary Password because this PP password is used to encrypt the logins stored in logins.json and only this PP password can decrypt the logins, so you may want to keep a backup of logins.json and key4.db.

If you have a Time Machine backup from before you used this PP then you can try to restore the matching logins.json and key4.db in a profile.

  • ~/Library/Application Support/Firefox/Profiles/<profile>