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PC Crash email restoration

  • 2 wótegronje
  • 1 ma toś ten problem
  • 1 naglěd
  • Slědne wótegrono wót william57

william57
william57
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I have restored the profile from a harddrive backup to the appropriate roaming directory. I am not sure which version of Thunderbird I was using previously, I do know it was newer than 68.

I am currently installed version 78, because I am guessing that it has been updated since the version 68 install file I had saved previously. Since I got an error message when I tried that version indicating the profile was modified by a newer version.

With the new version, I deleted and recopied the profile again to ensure no corruption from version 68. Then I tried using the profile manager to load the old version directly. That didn't work.

I tried creating a new profile and pointing to the profile directory. That doesn't work either.

What I am expecting is that when I open thunderbird with the saved profile it will load the email that I had previously and I will not have to reconfigure my email credentials. Yet every time I try to load the profile it requests that I set up the email credentials and it doesn't appear to have loaded any of the old emails. I literally have over a gig of data in the Mail folder of the profile.

How do I restore this?

Thank you,

I have restored the profile from a harddrive backup to the appropriate roaming directory. I am not sure which version of Thunderbird I was using previously, I do know it was newer than 68. I am currently installed version 78, because I am guessing that it has been updated since the version 68 install file I had saved previously. Since I got an error message when I tried that version indicating the profile was modified by a newer version. With the new version, I deleted and recopied the profile again to ensure no corruption from version 68. Then I tried using the profile manager to load the old version directly. That didn't work. I tried creating a new profile and pointing to the profile directory. That doesn't work either. What I am expecting is that when I open thunderbird with the saved profile it will load the email that I had previously and I will not have to reconfigure my email credentials. Yet every time I try to load the profile it requests that I set up the email credentials and it doesn't appear to have loaded any of the old emails. I literally have over a gig of data in the Mail folder of the profile. How do I restore this? Thank you,

Wšykne wótegrona (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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go to the troubleshooting information on the help menu. Select the show profile button in the troubleshooting information to open what thunderbird is actually using.

close Thunderbird.

Copy your old profile into the location that opened, ensuring that you get messages about replacing files to be sure it is being copied to replace.

Restart Thunderbird.

No muss no fuss and no profile manager or profiles.ini editing. All of which are prone to error.

william57
william57 Pšašaŕ
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I had already tried that in many different ways. I tried again based on your advice, and this is even on a different computer. Same result.

Instead of loading the original profile, it is asking to configure the email for a new profile.

Wót william57 změnjony