Funkcionalnosć toś togo sedła se pśez wótwardowańske źěła wobgranicujo, kótarež maju wašo dožywjenje pólěpšyś. Jolic nastawk waš problem njerozwězujo a cośo pšašanje stajiś, wobrośćo se na našo zgromoźeństwo pomocy, kótarež na to caka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomagaś.

Avatar for Username

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

Thunderbird v102.1.0 Won't save passwords

fpuckett
fpuckett
more options

I recently installed version 102 and I am having an issue with password manager. I need to enter my password each time I want to check my email. If I check the box for password manager to save the password, I get the incorrect password error message. If I enter my password but do not check the save password box, I can retrieve my email. If I leave Thunderbird open I can retrieve email without reentering my password. If I exit Thunderbird, restart and retrieve my email, it asks me to enter my password again. I looked in security settings - My saved password box is empty and I can not add any accounts to it. I have tried deleting key3.db, cert8.db, logins.json to no avail. Any ideas?

I recently installed version 102 and I am having an issue with password manager. I need to enter my password each time I want to check my email. If I check the box for password manager to save the password, I get the incorrect password error message. If I enter my password but do not check the save password box, I can retrieve my email. If I leave Thunderbird open I can retrieve email without reentering my password. If I exit Thunderbird, restart and retrieve my email, it asks me to enter my password again. I looked in security settings - My saved password box is empty and I can not add any accounts to it. I have tried deleting key3.db, cert8.db, logins.json to no avail. Any ideas?

Wubrane rozwězanje

I tried deleting the file secmod.db I saw in another post and it works now.

Toś to wótegrono w konteksće cytaś 👍 11

Wšykne wótegrona (7)

DJ_Ralf
DJ_Ralf
more options

Please try to disable HW-acceleration

see also: https://support.mozilla.org/en-US/questions/1383741

Wót DJ_Ralf změnjony

fpuckett
fpuckett Pšašaŕ
more options

Thanks for the reply. I made the change in settings but it did not help. I still get the incorrect password message if I check the box for password manager to save the password.

fpuckett
fpuckett Pšašaŕ
more options

I tried starting in safe mode thunderbird -safe-mode and click troubleshooting mode and it works. Passwords are save in password list. But when I restart in normal mode, the problem happens.

fpuckett
fpuckett Pšašaŕ
more options

Wubrane rozwězanje

I tried deleting the file secmod.db I saw in another post and it works now.

dmitriy.shremzer
dmitriy.shremzer
more options

102.4.0 where is file secmod.db?

Anton Shcherbinin
Anton Shcherbinin
more options

dmitriy.shremzer said
102.4.0 where is file secmod.db?

It is in your profile directory. To find your profile directory, select menu Help -> More Troubleshooting Information In the new Thunderbird tab that appears, in the Application Basics section, find Profile Folder and click Open Folder button next to it.

Anton Shcherbinin
Anton Shcherbinin
more options

fpuckett said
I tried deleting the file secmod.db I saw in another post and it works now.

I installed Thunderbird Version 102.6.1, Build ID 20221219215418 and had the same problem. Removing cert8.db, key3.db, then additionally cert9.db, key4.db didn't help. Removing secmod.db did help, thanks a lot.