Funkcionalnosć toś togo sedła se pśez wótwardowańske źěła wobgranicujo, kótarež maju wašo dožywjenje pólěpšyś. Jolic nastawk waš problem njerozwězujo a cośo pšašanje stajiś, wobrośćo se na našo zgromoźeństwo pomocy, kótarež na to caka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomagaś.

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Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

Installation issue on Win 10

  • 3 wótegrona
  • 0 ma toś ten problem
  • 51 naglědow
  • Slědne wótegrono wót bilbobagins22

bilbobagins22
bilbobagins22
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I have downloaded and installed Mozilla Firefox on a new computer through the Edge browser both from the Mozilla site and through the Microsoft store. The installation downloads and installs as it should. Firefox has been selected as the default browser and everything appears as it should. When I open Firefox and type in an address, nothing populates. No site will open on the screen. When I open settings in Firefox, nothing opens. When I open history, it shows that I have been to the sites that I have loaded even though they haven't shown on the browser. I have completely uninstalled Firefox and reinstalled it with the same result. I have downloaded Opera browser and it installs correctly, I have downloaded and installed Firefox from Opera and had the same result. Any ideas?

Thanks, John

I have downloaded and installed Mozilla Firefox on a new computer through the Edge browser both from the Mozilla site and through the Microsoft store. The installation downloads and installs as it should. Firefox has been selected as the default browser and everything appears as it should. When I open Firefox and type in an address, nothing populates. No site will open on the screen. When I open settings in Firefox, nothing opens. When I open history, it shows that I have been to the sites that I have loaded even though they haven't shown on the browser. I have completely uninstalled Firefox and reinstalled it with the same result. I have downloaded Opera browser and it installs correctly, I have downloaded and installed Firefox from Opera and had the same result. Any ideas? Thanks, John

Wubrane rozwězanje

Wil,

Reinstall Firefox. Download the full installer. Check your permissions. Try to update the browser manually. Run Firefox as an Administrator. Disable Windows Defender. Check your security software.

I had already done all of these things to no avail. I found message that a file was missing, vcruntime140.dll. I copied it from another computer and pasted in the appropriate folder, and all is well now. Thank you.

Toś to wótegrono w konteksće cytaś 👍 0

Wšykne wótegrona (3)

bilbobagins22
bilbobagins22 Pšašaŕ
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I just uploaded an image of the page.

willjoe24421
willjoe24421
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Reinstall Firefox. Download the full installer. Check your permissions. Try to update the browser manually. Run Firefox as an Administrator. Disable Windows Defender. Check your security software.

Regards, Will

bilbobagins22
bilbobagins22 Pšašaŕ
more options

Wubrane rozwězanje

Wil,

Reinstall Firefox. Download the full installer. Check your permissions. Try to update the browser manually. Run Firefox as an Administrator. Disable Windows Defender. Check your security software.

I had already done all of these things to no avail. I found message that a file was missing, vcruntime140.dll. I copied it from another computer and pasted in the appropriate folder, and all is well now. Thank you.