Funkcionalnosć toś togo sedła se pśez wótwardowańske źěła wobgranicujo, kótarež maju wašo dožywjenje pólěpšyś. Jolic nastawk waš problem njerozwězujo a cośo pšašanje stajiś, wobrośćo se na našo zgromoźeństwo pomocy, kótarež na to caka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomagaś.

Avatar for Username

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

Thunderbird sending emails for new account but not receiving

  • 4 wótegrona
  • 0 ma toś ten problem
  • 32 naglědow
  • Slědne wótegrono wót sfhowes

dpauker
dpauker
more options

Thunderbird is successfully sending emails for a new email account but not receiving them for the account. Can receive emails on the account on iPhone. It's an IMAP account. Server is right. Port is right (993). User Name right. Security set SSL/TLS. Authentication set for Normal Password. Password is same as for sending so know working. Have checked with tech support at host and they say set up correctly on their end. 3 other email accounts hosted on same server are receiving.

Appreciate your help. Thank you.

Thunderbird is successfully sending emails for a new email account but not receiving them for the account. Can receive emails on the account on iPhone. It's an IMAP account. Server is right. Port is right (993). User Name right. Security set SSL/TLS. Authentication set for Normal Password. Password is same as for sending so know working. Have checked with tech support at host and they say set up correctly on their end. 3 other email accounts hosted on same server are receiving. Appreciate your help. Thank you.

Wšykne wótegrona (4)

david
david
  • Top 10 Contributor
more options

If you would please post incoming server screenshot, that may be helpful. Thank you.

sfhowes
sfhowes
  • Top 10 Contributor
more options

Check webmail for a corrupted message that is blocking the others, and empty Trash and Bulk/Spam.

https://support.mozilla.org/en-US/questions/1158670

dpauker
dpauker Pšašaŕ
more options

I wiped all messages off of the server. It did not solve the problem

sfhowes
sfhowes
  • Top 10 Contributor
more options

Was the account just recently added to TB? Remove it from Account Settings, Account Actions, restart TB, then add it again in case there was a typo in some setting.