Funkcionalnosć toś togo sedła se pśez wótwardowańske źěła wobgranicujo, kótarež maju wašo dožywjenje pólěpšyś. Jolic nastawk waš problem njerozwězujo a cośo pšašanje stajiś, wobrośćo se na našo zgromoźeństwo pomocy, kótarež na to caka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomagaś.

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Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

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Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

Deleting unauthorized 2nd account

Epicuros813
Epicuros813
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During my absence, my house maid created a Firefox "default" account with her photo. So, when I open Firefox it is her account and photo that appears first and it stays there until I switch to my account. How can I delete this unauthorized account without deleting also my own account and lose my password list?

Vasilis Caravitis

During my absence, my house maid created a Firefox "default" account with her photo. So, when I open Firefox it is her account and photo that appears first and it stays there until I switch to my account. How can I delete this unauthorized account without deleting also my own account and lose my password list? Vasilis Caravitis

Wšykne wótegrona (2)

Dropa
Dropa
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Try this help. https://support.mozilla.org/en-US/questions/1036497

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Hi Vasilis, what steps are you taking the fix the issue when you start Firefox? For example:

  • sign out of the other person's Firefox Account, then sign in to your Firefox Account
  • sign out of the other person's web account on the page that loads (for example, Gmail, Outlook, etc.), and then sign in to your account
  • use the about:profiles page to launch Firefox using your older Firefox profile data and then closing out of the unwanted profile
  • something else