Funkcionalnosć toś togo sedła se pśez wótwardowańske źěła wobgranicujo, kótarež maju wašo dožywjenje pólěpšyś. Jolic nastawk waš problem njerozwězujo a cośo pšašanje stajiś, wobrośćo se na našo zgromoźeństwo pomocy, kótarež na to caka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomagaś.

Avatar for Username

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

Downloading a file causes SIM card to lose reception

  • 2 wótegronje
  • 0 ma toś ten problem
  • 5 naglědow
  • Slědne wótegrono wót Paul

olmek9014
olmek9014
more options

Hello,

Recently I started to experience an issue that whenever I would specifically download a file using the Firefox web broswer for Android, my mobile would temporarily lose it's cell reception. After a few seconds it reconnects. The issue does not appear when downloading (for example) images from the Wikipedia mobile application, or using the Google Chrome browser. The issue is still present when using wi-fi or a VPN connection. This makes me very concerned about my privacy and the safety of my data on my device. The android version used is Android 11 and the app was updated as of September 9th

Thank you for assistance!

Hello, Recently I started to experience an issue that whenever I would specifically download a file using the Firefox web broswer for Android, my mobile would temporarily lose it's cell reception. After a few seconds it reconnects. The issue does not appear when downloading (for example) images from the Wikipedia mobile application, or using the Google Chrome browser. The issue is still present when using wi-fi or a VPN connection. This makes me very concerned about my privacy and the safety of my data on my device. The android version used is Android 11 and the app was updated as of September 9th Thank you for assistance!

Wót olmek9014 změnjony

Wšykne wótegrona (2)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

What version number of Firefox for Android but is installed on your Android device?

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

This is something that our developers are looking into and hope to have resolved very soon. You can follow progress on this at:

https://bugzilla.mozilla.org/show_bug.cgi?id=1847141