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Thunderbird is hangs every time I try to add a hyperlink (win10)

4 wótegrona
0 ma toś ten problem
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Slědne wótegrono wót Richard T Woodward

pśed 1 lětom

Richard T Woodward

18.10.23 2:25

Thunderbird (Windows, 115.3.2) is crashing every time I try to add a hyperlink. The message that I'm working on freezes and I cannot close it except using the Task Manager. I would like to simply install the previous version, but I can't seem to find that. I have tried re-installing 115.3.2 to no effect.

Thunderbird (Windows, 115.3.2) is crashing every time I try to add a hyperlink. The message that I'm working on freezes and I cannot close it except using the Task Manager. I would like to simply install the previous version, but I can't seem to find that. I have tried re-installing 115.3.2 to no effect.

Wót Wayne Mery 11. nowembra 2023 5:02:06 -0800 změnjony

Wšykne wótegrona (4)

Moderator
Top 10 Contributor

5.11.23 22:42

Please start *Windows* in safe mode with networking enabled https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode
Still in Windows safe mode, start Thunderbird in Troubleshoot mode https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird

Does problem go away?

Richard T Woodward Pšašaŕ

5.11.23 23:00

Thanks. I found a solution: https://www.nucleustechnologies.com/blog/hyperlinks-in-messages-are-not-working-in-thunderbird/#:~:text=Sometimes%2C%20you%20might%20face%20this,launching%20Thunderbird%20in%20Safe%20mode.

Moderator
Top 10 Contributor

10.11.23 19:57

Richard, thanks for posting.

Several solutions are listed at https://www.nucleustechnologies.com/blog/hyperlinks-in-messages-are-not-working-in-thunderbird/#:~:text=Sometimes,%20you%20might%20face%20this,launching%20Thunderbird%20in%20Safe%20mode

Which one did you use?

Richard T Woodward Pšašaŕ

11.11.23 5:02

It's been a while, but I'm pretty sure it was the steps under "Check for an incorrect preference" at https://www.nucleustechnologies.com/blog/hyperlinks-in-messages-are-not-working-in-thunderbird/#:~:text=Sometimes,%20you%20might%20face%20this,launching%20Thunderbird%20in%20Safe%20mode "