Funkcionalnosć toś togo sedła se pśez wótwardowańske źěła wobgranicujo, kótarež maju wašo dožywjenje pólěpšyś. Jolic nastawk waš problem njerozwězujo a cośo pšašanje stajiś, wobrośćo se na našo zgromoźeństwo pomocy, kótarež na to caka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomagaś.

Avatar for Username

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

Why do I get a blank page and "GIF Image, 1x1 pixels" message with some websites?

  • 3 wótegrona
  • 23 ma toś ten problem
  • 4 naglědy
  • Slědne wótegrono wót cor-el

AnonymousUser
AnonymousUser
more options

Whenever I try to go on certain websites, I get a blank page and the following text on the tab "GIF Image, 1x1 pixels". I've checked with a second computer which works fine. Is it some settings that need to be done?

Operating system

Windows XP

Whenever I try to go on certain websites, I get a blank page and the following text on the tab "GIF Image, 1x1 pixels". I've checked with a second computer which works fine. Is it some settings that need to be done? == Operating system == Windows XP

Wšykne wótegrona (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Some firewalls like Kaspersky can block content and send a 1x1 GIF image instead.

Kaspersky": "Protection > Firewall > Filtration system: disable the "Banner Ad Blocker"

See Configuring Kaspersky Internet Security and Configure firewalls so that Firefox can access the Internet

AnonymousUser
AnonymousUser Pšašaŕ
more options

Hi cor-el,

Thanks for the pointer. I've looked into my Kaspersky Internet Security and configured the filtering of banner ads (use white list of addresses) for the problematic websites. In one case, it worked but in another, the same problem persists.

Is the problem with Firefox or with KIS?

Thanks

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

I would assume that it is a problem with KIS. It is possible that you haven't specified the correct domain. Does it work if you disable that feature entirely instead of using a white list?