We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Funkcionalnosć toś togo sedła se pśez wótwardowańske źěła wobgranicujo, kótarež maju wašo dožywjenje pólěpšyś. Jolic nastawk waš problem njerozwězujo a cośo pšašanje stajiś, wobrośćo se na našo zgromoźeństwo pomocy, kótarež na to caka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomagaś.

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Firefox takes a long time to load the home page and constantly gets frozen

  • 2 wótegronje
  • 134 ma toś ten problem
  • 1 naglěd
  • Slědne wótegrono wót highlands2010

more options

When I log on to Firefox it takes a long time to load the home page (Sky.com) and when left for a length of time it freezes i.e. takes a long time to load.

When I log on to Firefox it takes a long time to load the home page (Sky.com) and when left for a length of time it freezes i.e. takes a long time to load.

Wšykne wótegrona (2)

more options

It's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in safe mode (don't forget to select Disable all add-ons when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See this article for information about troubleshooting extensions and themes and this one for plugins.

If you need support for one of your add-ons, you'll have to contact its author.

If the problem does not disappear when all add-ons are disabled, please tell me, so we can work from there. Please have no fear of following my instructions to the line, as all can be easily undone.

more options

Hi Morbus

I've tried starting safe-mode with the add-ons disabled but it is still taking 1-2 minutes to load.

I've only recently installed firefox beta version and the add-ons are all standard.

I'm also expereincing problems with Google Chrome - 'resolving proxity' and 'google-analytics'. Chroms loads very slowly and i've tried to follow the guides to resolve the problems (deleting cashe etc) with only part success.

Any ideas what else could be slowing everything down and causing FF to take so long to load?


Thanks

DC