Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Funkcionalnosć toś togo sedła se pśez wótwardowańske źěła wobgranicujo, kótarež maju wašo dožywjenje pólěpšyś. Jolic nastawk waš problem njerozwězujo a cośo pšašanje stajiś, wobrośćo se na našo zgromoźeństwo pomocy, kótarež na to caka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomagaś.

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Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

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Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

I can't find the FireFox forum

  • 1 wótegrono
  • 2 matej toś ten problem
  • 5 naglědow
  • Slědne wótegrono wót the-edmeister

elaurvick
elaurvick
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You tell us to search the forums for an answer to a question.

I searched the help, the FAQs, in fact your whole miserable website and I can't find any way to get into the forums. I've clicked on every tab, and although some of them are labeled "forums" they take me to this page to enter a new question.

Could you PLEASE put up a tab that takes us directly to the forum? I managed to get in and register because I was asking a question, but if you really want us to search before we ask, you have to let us get in!

You tell us to search the forums for an answer to a question. I searched the help, the FAQs, in fact your whole miserable website and I can't find any way to get into the forums. I've clicked on every tab, and although some of them are labeled "forums" they take me to this page to enter a new question. Could you PLEASE put up a tab that takes us directly to the forum? I managed to get in and register because I was asking a question, but if you really want us to search before we ask, you have to let us get in!

Wšykne wótegrona (1)

the-edmeister
the-edmeister
  • Moderator
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This forum is the hardest to use that I have encountered in the last 12 years I have been on the internet. The software isn't suited to a "support forum", IMO. And with the recent changes, including the requirement to login before posting, the "traffic" is like 1/3 of what it was 2 months ago before the change to MediaWiki from TikiWiki. For the number of English speaking users world-wide, I don't think this "forum" ever had the "traffic" commensurate with the number of users needing help.
IMO, this is a better place to get Firefox support.
http://forums.mozillazine.org/viewforum.php?f=49

"Ask a question" is the key!
Bookmark this page for asking a new question.
https://support.mozilla.com/en-US/questions/new

Or this one for accessing the "forum" directly.
https://support.mozilla.com/en-US/questions