Funkcionalnosć toś togo sedła se pśez wótwardowańske źěła wobgranicujo, kótarež maju wašo dožywjenje pólěpšyś. Jolic nastawk waš problem njerozwězujo a cośo pšašanje stajiś, wobrośćo se na našo zgromoźeństwo pomocy, kótarež na to caka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomagaś.

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Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

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Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

how to install firefox, when trying says previous version detected must reboot. Stuck in infinite loop

  • 1 wótegrono
  • 22 ma toś ten problem
  • 10 naglědow
  • Slědne wótegrono wót cdnviking

tnrealst8
tnrealst8
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Trying to install newly downloaded firefox (had previously removed about a month ago through programs uninstall), however when I try to run the install, it says a previous version is detected, and the system must reboot. System reboots, but install never happens, I go to run the download again, and it appears I'm stuck in an infinite loop. I can't get latest version firefox to install

Trying to install newly downloaded firefox (had previously removed about a month ago through programs uninstall), however when I try to run the install, it says a previous version is detected, and the system must reboot. System reboots, but install never happens, I go to run the download again, and it appears I'm stuck in an infinite loop. I can't get latest version firefox to install

Wšykne wótegrona (1)

cdnviking
cdnviking
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I succeeded in installing Firefox after getting this message.

I went to add/remove programs to verify that Firefox wasn't on the list, then I went to the program files directory and deleted the Mozilla/Firefox directory that was left over from the uninstall.

I attempted to reinstall Firefox and, voila, it installed with no issues.

I know it can be dangerous to delete a program directory, but if you have properly uninstalled the program itself and it isn't in the add/remove list (but still exists in the program directory), deleting the parent directory for the program should affect system performance.

I have done this dozens of times over the years and never had a problem (I have NEVER deleted a system directory though. That would be a BAD idea).

I hope this helps.

/CDNVIKING