Funkcionalnosć toś togo sedła se pśez wótwardowańske źěła wobgranicujo, kótarež maju wašo dožywjenje pólěpšyś. Jolic nastawk waš problem njerozwězujo a cośo pšašanje stajiś, wobrośćo se na našo zgromoźeństwo pomocy, kótarež na to caka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomagaś.

Avatar for Username

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

software upgrade is looping

  • 3 wótegrona
  • 3 maju toś ten problem
  • 10 naglědow
  • Slědne wótegrono wót fgoldbach

fgoldbach
fgoldbach
more options

For the last couple of FireFox upgrades have I had major a problem. This time 3.6.15. After downloading the upgrade and I have shot down the FF, the upgrade comes back a say "cannot do the upgrade another FF is running". I do not have another FF running. I am running XP professional. I hope someone is able to help I like the FF browser and will hate to change to a different browser.

Finn

For the last couple of FireFox upgrades have I had major a problem. This time 3.6.15. After downloading the upgrade and I have shot down the FF, the upgrade comes back a say "cannot do the upgrade another FF is running". I do not have another FF running. I am running XP professional. I hope someone is able to help I like the FF browser and will hate to change to a different browser. Finn

Wšykne wótegrona (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Run the Firefox program once as Administrator (right-click: Run as Administrator).

If that doesn't solve the problem then do a clean reinstall and remove the Firefox program folder.

Clean (re)install:

  • Download a fresh Firefox copy and save the file to the desktop.
  • http://www.mozilla.com/firefox/all.html
  • Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
  • Don't remove personal data if you uninstall the current version.
  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

Your bookmarks and other profile data are stored elsewhere (not in the Firefox program folder) and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

fgoldbach
fgoldbach Pšašaŕ
more options

Thanks for your help. I have now made a clean reinstallation and will wait for the next software upgrade and see what happened. Finn

fgoldbach
fgoldbach Pšašaŕ
more options

Unfortunate this new upgrade gave the same problem after the clean installation.