Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Funkcionalnosć toś togo sedła se pśez wótwardowańske źěła wobgranicujo, kótarež maju wašo dožywjenje pólěpšyś. Jolic nastawk waš problem njerozwězujo a cośo pšašanje stajiś, wobrośćo se na našo zgromoźeństwo pomocy, kótarež na to caka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomagaś.

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

gettin this message before it will open: what happened:TypeError: Components.classes['@mozilla.org/extensions/manager;1'] is undefined

  • 2 wótegronje
  • 27 ma toś ten problem
  • 11 naglědow
  • Slědne wótegrono wót TonyE

more options

when I click on mozilla to open my browser I get this message: what happened:TypeError: Components.classes['@mozilla.org/extensions/manager;1'] is undefined then I click OK or close and it starts

when I click on mozilla to open my browser I get this message: what happened:TypeError: Components.classes['@mozilla.org/extensions/manager;1'] is undefined then I click OK or close and it starts

Wšykne wótegrona (2)

more options

Please do the following to update Firefox.

  1. Use Internet Explorer to Download Firefox 4.0.1

  2. When you see the prompt, choose "Save" and save it to your desktop.

  3. Then go to Add/Remove Programs, scroll down to "Mozilla Firefox" and remove it, choosing to keep your bookmarks, customizations etc., (don't checkmark the box).

  4. Then reboot and delete the folder called "Mozilla Firefox" at this location: C:\Program Files\Mozilla Firefox

  5. Finally run the installation file you downloaded to the desktop earlier.


Your bookmarks, customizations etc., are maintained in a different location and will become available to you again once you complete the installation.


I noticed your Flash installation is out of date which potentially exposes your system to exploits. See http://www.adobe.com/support/security/bulletins/apsb11-12.html

Update it via http://get.adobe.com/flashplayer/

more options

That indicates that you are using an add-on that is not compatible with Firefox 4. For details of how to troubleshoot this to find out what one is causing the problem see https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes