Funkcionalnosć toś togo sedła se pśez wótwardowańske źěła wobgranicujo, kótarež maju wašo dožywjenje pólěpšyś. Jolic nastawk waš problem njerozwězujo a cośo pšašanje stajiś, wobrośćo se na našo zgromoźeństwo pomocy, kótarež na to caka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomagaś.

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Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

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  • 1 wótegrono
  • 1 ma toś ten problem
  • 1 naglěd
  • Slědne wótegrono wót Xircal

crazymoon2
crazymoon2
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everytime I open a video with mozilla it runs slow or freezes, audio is fine but video freezes or sputters.

everytime I open a video with mozilla it runs slow or freezes, audio is fine but video freezes or sputters.

Wšykne wótegrona (1)

Xircal
Xircal
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You have two versions of the same Shockwave For Director plugin installed which are conflicting with each other. You need to do the following.

  1. Click the orange Firefox button, go to Add-ons and then in the menu which opens, click the "Plugins" link.

  2. Disable this one: "Macromedia Shockwave for Director" (don't confuse it with this one: Adobe Shockwave for Director which is the one you want to keep)

  3. Download the update for the one you need to keep from here: http://get.adobe.com/shockwave/

  4. Check to make sure you have the latest Flash player installed which is 10.3.181.34 by visiting http://www.adobe.com/software/flash/about/ (I can't see the version number in your system details unfortunately).

  5. Update Java to 1.6.0_26 by going to http://www.java.com/en/

After you update the above, go to the Plugins Check page and update others which might be necessary.

If the problem persists, please post again.