Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Funkcionalnosć toś togo sedła se pśez wótwardowańske źěła wobgranicujo, kótarež maju wašo dožywjenje pólěpšyś. Jolic nastawk waš problem njerozwězujo a cośo pšašanje stajiś, wobrośćo se na našo zgromoźeństwo pomocy, kótarež na to caka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomagaś.

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

I can't clear cookies

  • 1 wótegrono
  • 2 matej toś ten problem
  • 1 naglěd
  • Slědne wótegrono wót cor-el

more options

I cannot open my earthlink email on the internet (the email downloads fine) with Firefox. It opens OK on IE.

Each time i try it says

    "The page isn't redirecting properly
     
     " Firefox has detected that the server is redirecting the request for this address in a way that will never complete."

I went through all the help pages and deleted my history except for cookies, but when I try to delete cookies I can't get the computer to do that. Using Firefox, I can get to my Account in earthlink, but can't get from there to webmail.

There is NO problem getting there with Internet Explorer, but I have Web Mail my home page on Firefox.

I cannot open my earthlink email on the internet (the email downloads fine) with Firefox. It opens OK on IE. Each time i try it says "The page isn't redirecting properly " Firefox has detected that the server is redirecting the request for this address in a way that will never complete." I went through all the help pages and deleted my history except for cookies, but when I try to delete cookies I can't get the computer to do that. Using Firefox, I can get to my Account in earthlink, but can't get from there to webmail. There is NO problem getting there with Internet Explorer, but I have Web Mail my home page on Firefox.

Wšykne wótegrona (1)

more options

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

If clearing the cookies doesn't help then it is possible that the file cookies.sqlite that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete cookies.sqlite-journal and cookies.txt, if they exist, in the Firefox Profile Folder in case the file cookies.sqlite got corrupted.