Funkcionalnosć toś togo sedła se pśez wótwardowańske źěła wobgranicujo, kótarež maju wašo dožywjenje pólěpšyś. Jolic nastawk waš problem njerozwězujo a cośo pšašanje stajiś, wobrośćo se na našo zgromoźeństwo pomocy, kótarež na to caka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomagaś.

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Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

Won't open

  • 1 wótegrono
  • 1 ma toś ten problem
  • 1 naglěd
  • Slědne wótegrono wót David McRitchie

21godn
21godn
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Won't open says please close already running firefox or restart computer. And I have restarted and shut down and it still won't open. WHAT THE HELL I've even deleted the program and downloaded it and it just won't work. HELP!!

Won't open says please close already running firefox or restart computer. And I have restarted and shut down and it still won't open. WHAT THE HELL I've even deleted the program and downloaded it and it just won't work. HELP!!

Wšykne wótegrona (1)

David McRitchie
David McRitchie
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The application may have shut down abnormally, leaving the lock in place. To fix this, open the profile folder and delete the parent.lock file.

The quickest way to get to your profile is through Help>Troubleshooting information.. (or type about:support into the location bar) then use "Open containing folder".