We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Funkcionalnosć toś togo sedła se pśez wótwardowańske źěła wobgranicujo, kótarež maju wašo dožywjenje pólěpšyś. Jolic nastawk waš problem njerozwězujo a cośo pšašanje stajiś, wobrośćo se na našo zgromoźeństwo pomocy, kótarež na to caka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomagaś.

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Can't update to Firefox version 12.0

  • 1 wótegrono
  • 4 maju toś ten problem
  • 8 naglědow
  • Slědne wótegrono wót ideato

more options

I can't update to the latest version of Firefox. I have actually downloaded 12.0 several times and dragged the icon into my applications folder (I have a MAC with MAC OSX 10.5.8) but every time I open Firefox I get an annoying message saying that my Firefox is out of date and telling me to update. When I check what version I am using it says that I am using 12.0!!!! Please, how can these annoying messages be stopped? J

I can't update to the latest version of Firefox. I have actually downloaded 12.0 several times and dragged the icon into my applications folder (I have a MAC with MAC OSX 10.5.8) but every time I open Firefox I get an annoying message saying that my Firefox is out of date and telling me to update. When I check what version I am using it says that I am using 12.0!!!! Please, how can these annoying messages be stopped? J

Wšykne wótegrona (1)

more options

DO NOT WORRY you have the latest version (12.0) Your user agent is corrupted by Fast Browser Search (FBSMTWB) and that identifies you as Firefox/3.6.24

see your user agent:

Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.2.24) Gecko/20111103 Firefox/3.6.24 FBSMTWB

you must reset user agent, see in the link the "Other causes" to do that easily

see also that page about Fast Browser Search (FBSMTWB in the user agent).

http://help.fastbrowsersearch.com/


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.