We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Funkcionalnosć toś togo sedła se pśez wótwardowańske źěła wobgranicujo, kótarež maju wašo dožywjenje pólěpšyś. Jolic nastawk waš problem njerozwězujo a cośo pšašanje stajiś, wobrośćo se na našo zgromoźeństwo pomocy, kótarež na to caka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomagaś.

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Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

Link expired on unsubscribe and modify preferences from newsletter??

  • 1 wótegrono
  • 1 ma toś ten problem
  • 21 naglědow
  • Slědne wótegrono wót cor-el

kshz
kshz
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Trying to change my email address for your newsletter and when I try to connect get the message on the website I am sent to that "The supplied link has expired. You will receive a new one in the next newsletter". I have been trying to use that link for the last 2 newsletters and have had no luck at all. It won't even let me unsubscribe my past email address so I can re-subscribe my new one.

Trying to change my email address for your newsletter and when I try to connect get the message on the website I am sent to that "The supplied link has expired. You will receive a new one in the next newsletter". I have been trying to use that link for the last 2 newsletters and have had no luck at all. It won't even let me unsubscribe my past email address so I can re-subscribe my new one.

Wšykne wótegrona (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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This can be caused by corrupted cookies or cookies that aren't send or otherwise blocked.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.

Check the date and time in the clock on your computer: (double) click the clock icon on the Windows Taskbar.