Funkcionalnosć toś togo sedła se pśez wótwardowańske źěła wobgranicujo, kótarež maju wašo dožywjenje pólěpšyś. Jolic nastawk waš problem njerozwězujo a cośo pšašanje stajiś, wobrośćo se na našo zgromoźeństwo pomocy, kótarež na to caka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomagaś.

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

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I CAN OPEN CERTAIN SITES BUT THE CONTENT WON'T LOAD. IN MY ADDONS I HAVE 2 JAVAS BUT ONE SAYS ASK TO ACTIVATE?

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  • 20 ma toś ten problem
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WINDOWS 7, FIREFOX 24, ADDONS SHOWS THIS AS VULNERABLE JAVA DEPLOYMENT TOOLKIT 7.0.450.18 10.45.3.18 ( SHOWS ASK TO ACTIVATE)

JAVA (TM) PLATFORM SEU45 10.45.2.18 (SHOWS ALWAYS ACTIVATED)

WINDOWS 7, FIREFOX 24, ADDONS SHOWS THIS AS VULNERABLE JAVA DEPLOYMENT TOOLKIT 7.0.450.18 10.45.3.18 ( SHOWS ASK TO ACTIVATE) JAVA (TM) PLATFORM SEU45 10.45.2.18 (SHOWS ALWAYS ACTIVATED)

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You do not need the Java deployment toolkit (only Java developers need it), only the plugin would matter.
The Java plugin had been blocked (disabled) by default for the past days, but this block has been lifted and the Java plugin should work.

Do you see any icons on the left end of the location bar to indicate that plugins are blocked?

Can you post a link to a publicly accessible page that doesn't require authentication (signing on)?


You can try some basic steps in case of issues with web pages:

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.