Funkcionalnosć toś togo sedła se pśez wótwardowańske źěła wobgranicujo, kótarež maju wašo dožywjenje pólěpšyś. Jolic nastawk waš problem njerozwězujo a cośo pšašanje stajiś, wobrośćo se na našo zgromoźeństwo pomocy, kótarež na to caka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomagaś.

Avatar for Username

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

I cannot find an adblock on my system that I need to uninstall

  • 2 wótegronje
  • 10 ma toś ten problem
  • 1 naglěd
  • Slědne wótegrono wót Moses

lzachau
lzachau
more options

When ever I go to itv player to watch a program, it stops because the message reads that I must have an adblocker program that needs to be disabled before watching. I have explored my system and cannot find anything that is an adblocker. How do I find it?

When ever I go to itv player to watch a program, it stops because the message reads that I must have an adblocker program that needs to be disabled before watching. I have explored my system and cannot find anything that is an adblocker. How do I find it?

Wšykne wótegrona (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Sounds similar to this thread where an external script or ad blocker (McAfee) was causing the issue: I am currently blocked from using a website because it states my browser has ad blocking software. Can someone tell me what steps I need to take rectify this?

If that isn't relevant... to see whether any of your extensions are a factor, you could try Firefox's Safe Mode. That's a standard diagnostic tool to bypass interference by extensions (and some custom settings). More info: Diagnose Firefox issues using Troubleshoot Mode.

You can restart Firefox in Safe Mode using

Help > Restart with Add-ons Disabled

In the dialog, click "Start in Safe Mode" (not Reset)

Any difference?

Moses
Moses
  • Moderator
more options

Hi lzachau,

The website is probably telling you to disable or add an exception to Firefox's built in pop up blocker.

You need to make an exception for that website. To do that, go to Pop-up blocker settings, exceptions and troubleshooting and click the link that says Is the pop-up blocker on and enabled for this site? to add the exception.

If it doesn't help, don't hesitate to reply!