Funkcionalnosć toś togo sedła se pśez wótwardowańske źěła wobgranicujo, kótarež maju wašo dožywjenje pólěpšyś. Jolic nastawk waš problem njerozwězujo a cośo pšašanje stajiś, wobrośćo se na našo zgromoźeństwo pomocy, kótarež na to caka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomagaś.

Avatar for Username

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

Video files are playing audio without video (just a black screen)

  • 3 wótegrona
  • 23 ma toś ten problem
  • 1 naglěd
  • Slědne wótegrono wót ari22682

ari22682
ari22682
more options

Video files are playing audio without video. It just shows a blank screen. These same videos work just fine in Chrome, thogh.

Video files are playing audio without video. It just shows a blank screen. These same videos work just fine in Chrome, thogh.

Wšykne wótegrona (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to disable hardware acceleration in Firefox (you need to close and restart Firefox).

You can check for problems with current Flash plugin versions and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
  • disable hardware acceleration in the Flash plugin
FredMcD
FredMcD
more options

First, update your Firefox, or go to Mozilla.org for a full install.

Second, Firefox > Add-ons > Plugins. Just above the first plugin there is a link to check that your plugins are up to date. Let us know how you do.

ari22682
ari22682 Pšašaŕ
more options

Did both of those things. Videos now have no audio OR video.