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Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

since my last windows update, whenever I open firefox I get an error message saying BAD IMAGE on the file C:\windows\system32\WRusr.dll. Can you help me?

  • 4 wótegrona
  • 3 maju toś ten problem
  • 21 naglědow
  • Slědne wótegrono wót philipp

fmohr
fmohr
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The message I get is the following:

"C:\WINDOWS\SYSTEM32\WRusr.dll is either not designed to run on Windows or it contain an error. Try installing the program again using the original installation media or contact your administrator or the software vendor for support."

I can't open Mozilla firefox anymore. I have tried reinstalling 3 times already.

The message I get is the following: "C:\WINDOWS\SYSTEM32\WRusr.dll is either not designed to run on Windows or it contain an error. Try installing the program again using the original installation media or contact your administrator or the software vendor for support." I can't open Mozilla firefox anymore. I have tried reinstalling 3 times already.

Wubrane rozwězanje

I reintalled webroot and everything seems fine now.

Toś to wótegrono w konteksće cytaś 👍 0

Wšykne wótegrona (4)

philipp
philipp
  • Moderator
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hello, the file you have referenced appears to be part of Webroot SecureAnywhere - try to remove that software in case you have it installed on your system.

fmohr
fmohr Pšašaŕ
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But webroot is my current antivirus. I have had it for over a year and never got any problems. Should i try reinstalling it?

Thanks

fmohr
fmohr Pšašaŕ
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Wubrane rozwězanje

I reintalled webroot and everything seems fine now.

philipp
philipp
  • Moderator
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thanks for reporting back, let's hope that it stays that way - otherwise please also report it to the support of webroot...